Refund policy
Return & Refund Policy
All sales are final.
We do not offer refunds on any products purchased through our online store.
Exchanges for Defective Items Only
We stand behind the quality of our products. If you receive an item that is defective, you may request an exchange for the same item.
To qualify for an exchange:
- The defect must be proven with clear photos or videos.
- You must contact us within [insert number of days] of receiving your order.
- The item must be unused and in its original packaging.
Once the defect is verified, we will provide instructions for returning the item and will ship a replacement at no additional cost.
Non-Defective Items
Items that are not defective are not eligible for return, refund, or exchange.
Shipping Costs
Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item is confirmed defective